If your car has developed a mechanical problem on the roadside, the chances are evident that you do not want to spend a lot of time looking for a towing company with an excellent rating – you just want to have the problem fixed as fast as possible. However, randomly selecting your towing service can have consequences; firms that do not have enough experience can damage your car, and unscrupulous service providers can intentionally overcharge you.
Readytowing.com.au gives four things you can do to help you find a company that will handle your car situation efficiently.
1. Find a company that specialises in your reason for hiring a tow
Reclamation towing companies that handle tows vary in a different ways from those who normally do mechanical breakdown tow or accident tows. The tow truck driver and machinist must have as much knowledge in towing vehicles as they do in repair work.
Frequently, tow truck firms get phone calls from distracted drivers who are marooned by the side of the road. Calling doesn’t offer any assistance in finding out what the problem is; calm down and figure out what the exact problem is. After that, call and explain it in a clear way so that the operator will understand the situation. Don’t try to fix your car when you’ve already called the tow truck. They must respond, they’ll still charge you, and you might damage your vehicle during the process.
3. Enquire about their charges and the distance they will tow
Some service providers will attempt to charge you fees for a particular kind of tow, crossing country lines or the type of car. You need to enquire upfront what their charges will be, the distance they will cover, and if they will assist with insurance company formalities. They might require an upfront fee, or they may go through your insurance firm; either way, you need to be ready.
If you must involve your insurance company, inquire from them which towing companies they prefer. Using these towing companies will make it easier to receive compensation if the insurance agency already has conformities set up with them.
Whether it is because of mechanical faults, involvement in an accident, or running out of gas, finding a tow is a stressful task. It’s good to take your time in selecting a towing firm to save effort and money.